The Virgin Media experience
UK financial/business news, reports, analysis & opinion, predictions | This is Money wrote an interesting post today on
Here’s a quick excerpt
The Virgin Media experience posted 3 minutes ago Today was the one day I needed to work from home. Before opening my laptop, I checked the post. In it was a bill from Virgin Media. A rather large bill. This was partly due to my having my moved house recently and Virgin Media’s consequent requirement to bundle up two months of bills into one. It was also due to an incorrect charge of £75 for installing a V+ Box I already had. So I phoned up Customer Care who agreed the charge was wrong and arra
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